Reboot Support logo featuring a stylized headset icon in a dark circle with the text 'REBOOT SUPPORT' in bold blue letters.

IT Support for VR, AR, and Smart Glasses

We purchase, set up, deploy, manage, repair, and support devices for organizations, software companies, and their customers.

Talk To Our Team

From Setup to Ongoing Support

Device Management

We configure devices with management tools so you can deploy them quickly, manage them remotely, keep them secure, and provide ongoing support.

Repairs & Returns

We receive, diagnose, and repair damaged devices. When needed, we also handle warranty returns from start to finish.

Fast Response Times

Depending on your support plan, our team can respond in as little as two hours during the workweek. Weekend response times may be longer.

Security & Compliance

We follow strict privacy and security requirements, including HIPAA, IT security, and PCI standards where applicable.

Phone, Email & Ticket Support

Users can reach our team by phone, email, or support ticket to get help quickly and reduce device downtime.

Works With Your Technology

We support a wide range of devices, platforms, and applications, so you are not locked into a single brand or software provider.

Dedicated, White-Glove Services

  • A box of Meta Quest 3 virtual reality headsets and controllers on a table in a storage room with shelves filled with other boxes.

    Standard

    Devices come pre-configured with MDM software and selected software. The HMD is shipped in its original box with a standard head strap.

  • Open black carrying case containing a white and black virtual reality headset and accessories.

    Premium Pre-Configuration

    Devices come pre-configured with MDM software, selected software, and add-ons. Examples include enhanced comfort head straps, carrying cases, non-standard boxing, supplementary devices, and branding signifiers.

Support at Every Level

We can assist with everyday user questions, advanced technical problems, and urgent issues involving your devices or software.

    • Virtual reality headsets

    • Augmented and mixed-reality devices

    • Smart glasses and wearable devices

    • Standalone, PC, and cloud-based XR

    • Tracking and simulation technology

    • Device purchasing and setup

    • Large-scale device deployments

    • Remote device management

    • Shipping, storage, and logistics

    • Custom apps, settings, and branding

    • On-demand technical support

    • Device repairs and warranty returns

    • Security and compliance support

    • Wi-Fi, 5G, edge, and cloud technology

    • Hardware and software troubleshooting

    • Project planning and management

    • Hardware purchasing and financing

    • Simulation labs and training spaces

    • Employee and end-user training

    • Ongoing program support

Let’s work together!

Fill out some info and we will be in touch shortly. We can't wait to hear from you!

Partners & Clients

  • Logo of ASTEC with a stylized 'A' in gray and blue, and the company name below in bold black letters.
  • Logo of King's College London with red background and white text.
  • Logo of the Icahn School of Medicine at Mount Sinai, featuring stylized overlapping blue and pink lines forming mountains.
  • Logo with geometric prism design next to the word 'prisms' in pink and orange font.
  • Pico logo featuring a stylized, minimalist fish symbol next to the word 'PICO' in bold black text.
  • ArborXR logo with a stylized green and purple leaf icon and the company name in black text.
  • ManageXR logo with an orange and purple design.
  • Meta logo with text 'Work Reseller' and a badge that says 'Authorized'.
  • Logo of The Glimpse Group, featuring an eye shape with interconnected G's inside, and the text 'The Glimpse Group - A VR/AR Company' below.
  • The UVISAN logo with stylized curved lines above the brand name.
  • MXT Reality logo with a blue hexagonal icon and text.
  • Skillmaker.ai logo in blue text with a stylized arrow symbol.
  • Acadicus logo with a stylized gold icon and black text
  • Voy logo with colorful circular design in the middle of the word
  • Magic Leap logo with black text and abstract symbol
  • Logo for Motive.io in black text on a white background.